As the first point of contact, Saundra is ready to assist existing and prospective business owners with basic business information and resources. Inquirers are guided to available resources that best assists a business owner or aspiring entrepreneur via a variety of channels such as business training programs, resource materials and/or business consulting staff. In addition to organizing the office to be effective and efficient, Saundra also assists with strategic planning for continuing education programming and marketing of UGA SBDC services.