0536-004 DKB Convert Customers to Cheerleaders

Convert Customers to Cheerleaders

DATE
Tuesday, April 14th
COST
$ 39.00
FORMAT
Webinar
TOPIC
Marketing

ABOUT THIS PROGRAM

Imagine having a team of enthusiastic brand advocates promoting your business for free.

It’s possible with growth marketing, a proven strategy that transforms customers into loyal brand ambassadors. In this class, you’ll learn how to harness the power of data-driven customer-centric marketing to acquire and retain customers, set marketing goals that make sense for your business, create engaging marketing collateral tailored to each stage of the buyer’s journey, and track and optimize your marketing campaigns for maximum impact. If you're ready to transform your customers into true brand ambassadors and boost your word-of-mouth referrals, this class is for you!

Starts in 3 months!

LEARN HOW TO:

 • Leverage the fundamentals of growth marketing
 • Understand their customers
 • Set realistic marketing goals
 • Determine key performance indicators (KPIs) that align with marketing goals
 • Optimize digital content for increased traffic and conversions
 • Evaluate the effectiveness of marketing campaigns

PROGRAM DETAILS

Tuesday, April 14, 2026
10:30 AM to 12:00 PM

Cost: $39.00
Webinar

This is a webinar. Upon registration, you will receive your access link via email. 

PROGRAM INSTRUCTORS

Robbie Parks

Robbie helps small businesses navigate digital transformation, developing comprehensive marketing strategies and implementing cutting-edge AI solutions. Her expertise includes marketing, communications, brand and graphic design, process analysis, SEO, and AI. Through her training programs, Robbie equips entrepreneurs to compete in today's business landscape. She is a lead contributor to America's SBDC AI U, supported by Google.org, certifying consultants nationwide to help businesses implement AI. Robbie holds a dual certification as a Certified Digital Marketing Professional (CDMP) | AMA Professional Certified Marketer (PCM) from the Digital Marketing Institute and American Marketing Association, plus certificates in Instructional Design and Nonprofit Organization Management.

This program is funded through a cooperative agreement with the U.S. Small Business Administration and is supported by federal taxpayer funds. By registering, you certify that you are legally authorized to receive services funded by U.S. taxpayer dollars, in accordance with applicable federal law and regulations.

All programs are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.

Hosting Center: UGA Small Business Development Center in DeKalb
Contact Etta James at [email protected] or call 770-414-3110