These hidden costs can quietly erode profits, making it harder for small restaurant owners to stay ahead.
Join us for a practical, tech-focused webinar that explores how modern tools like cloud-based POS systems, mobile payments, online ordering, and real-time analytics are helping restaurants streamline operations and reduce the impact of processing fees. We’ll break down how adopting the right technology can lead to faster transactions, stronger customer loyalty, and smarter revenue management.
Plus, we’ll dive into key “rules of thumb” for evaluating your restaurant’s financial health—comparing your operation to industry benchmarks for both full-service and limited-service models.
Whether you're looking to improve margins, simplify operations, or stay competitive, this session offers actionable insights and strategies tailored for small restaurant success.
Wednesday, August 27, 2025
9:00 AM to 10:30 AM
This is a Zoom webinar. Upon registration, you will receive your Zoom link via email.
Antonio Barrios boasts over two decades of multifaceted expertise spanning finance, access to capital, and management. His tenure as a Commercial Lender for Access to Capital for Entrepreneurs and an SBA/Commercial Loan Officer underscores his adeptness in facilitating financial solutions for businesses. Antonio's analytical acumen, honed during his tenure at The Central Bank of Venezuela, enhances his strategic insights in financial planning and economic analysis. Armed with a BS in Economics and an MBA from Kennesaw State University, Antonio has facilitated over $125 million in capital assistance for small businesses during his tenure at the SBDC.
Ragan Anderson is Vice President of Sales at Hospitality Control Solutions (HCS), a premier provider of NCR Aloha POS systems for the hospitality industry. A Vanderbilt University graduate, Ragan leads strategic sales across restaurants, hotels, and service venues, specializing in scalable POS solutions, digital ordering, and cloud-based tools. His expertise includes payment processing, analytics, kiosks, and network security. Renowned for his credit card processing cost analysis, he helps businesses optimize margins and streamline operations. Based in Nashville, Ragan is known for his consultative approach and commitment to empowering hospitality clients with smart technology that enhances guest experiences and drives profitability.
Ivan Alvarez is President and Managing Partner of Hospitality Control Solutions (HCS), a Nashville-based provider of NCR Voyix Aloha POS systems. With decades of leadership experience, Ivan is transforming restaurant technology for small and mid-sized businesses by delivering intuitive, scalable solutions backed by local support. In 2024, he led HCS’s acquisition by NextGen Technology Services, enhancing its ability to offer enterprise-grade tools with personalized service. Ivan’s strategic focus includes mobile payments, online ordering, and PCI compliance. His commitment to empowering independent operators has expanded HCS’s reach across the Southeast, while preserving the high-touch approach that defines its client relationships.
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.
All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
The UGA SBDC is an accredited member of America’s SBDC.
The University of Georgia
Small Business Development Center
382 East Broad Street
Athens, GA 30602-5412
P: (706) 542-2762
