This course is designed for business owners that supervise employees or have employees that supervise other employees. Through this program, participants will help owners and supervisory employees become better managers. Participants will be exposed to management styles, communication styles, social styles, situational awareness, time management, hiring, training and the progressive discipline process to help employees improve and reduce turnover. This class exposes participants to what constitutes as quality customer service and how to implement a strong customer service program.
Thursday, October 23, 2025
9:00 AM to 1:00 PM
Todd Anduze is the Area Director for the UGA SBDC in Gwinnett. He served in the United States Navy during the Desert Storm campaign as a Plane Captain for the A-6 Intruder. After service, he spent 4 years as a warehouse manager for WAWD-EAP and 12 years in management at Lafarge North America. He then transitioned to accounting with Jack F. Gamel, CPA, which equipped him with financial expertise to offer tax services and financial advice. Todd’s diverse background in military, retail, manufacturing, and accounting uniquely positions him to serve and advocate for UGA SBDC clients.
This program is funded through a cooperative agreement with the U.S. Small Business Administration and is supported by federal taxpayer funds. By registering, you certify that you are legally authorized to receive services funded by U.S. taxpayer dollars, in accordance with applicable federal law and regulations.
All programs are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
The UGA SBDC is funded through a cooperative agreement with the U.S. Small Business Administration.
All SBDC services are provided in a nondiscriminatory way to all legal residents and citizens in the United States. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
The UGA SBDC is an accredited member of America’s SBDC.
The University of Georgia
Small Business Development Center
382 East Broad Street
Athens, GA 30602-5412
P: (706) 542-2762
