0488-009 AUG Supervisor Skills for the Modern Manager

Supervisor Skills for the Modern Manager

DATE
Tuesday, August 20th
COST
$ 199.00
FORMAT
In Person
TOPIC
Managing a Business

ABOUT THIS PROGRAM

Kick your supervisory skills up a notch.
Discover new management styles, communication styles, progressive discipline processes and more to help your employees improve and reduce turnover. This course is designed for business owners that supervise employees or have employees that supervise other employees. This program is designed to help owners and supervisory employees become better managers. Participants will be exposed to management styles, communication styles, social styles, situational awareness, time management, hiring, training and the progressive progressive discipline process to help employees improve and reduce turnover. This class will expose attendees to what constitutes quality customer service customer service and how to implement a strong customer service program..
Starts in 3 months!

LEARN HOW TO:

  • identify traits of a good manager
  • use communication styles
  • identify social styles and situational awareness
  • optimize your time management
  • hire, train and manage people
  • identify what great customer service looks like

PROGRAM DETAILS

Tuesday, August 20, 2024
8:30 AM to 12:30 PM

Cost: $199.00
Mayo Strategic Advisors' Conference Room
2907 Professional Parkway
Augusta, GA
30907

PROGRAM INSTRUCTORS

Rebecca Mixson

Rebecca is a dynamic, visionary business consultant who has been with the UGA SBDC in Augusta since 2014, initially as a Program Coordinator, then as a Business Consultant. Her teaching of such programs as Starting A Business, Business Plan Essentials, and Winning Through Customer Service enhances her ability to understand cross-functional business operations. Rebecca works with established and aspiring entrepreneurs regarding basic business information and direction in growth as a business owner by helping assess opportunities and facilitate strategic planning for successful implementation. Her extensive business, retail and educational background provides a solid foundation to guide clients toward success.

Rick McMurtrey

As the Area Director in Augusta, Rick brings over 33 years of business experience to the UGA SBDC. Prior to joining the SBDC, Rick spent more than 20 years as a Sonic Drive-In franchisee, developing the Augusta, GA market to 13 stores and over 500 employees. Rick brings extensive knowledge in franchise development along with significant experience in marketing, advertising, human resources and personnel management needed to grow from a one store operation to a mid-size business. With an MBA and a BBA alongside his background, Rick is a go-to person for any consultant or client in the SBDC. 

Hosting Center: UGA Small Business Development Center in Augusta
A Public Service and Outreach unit of the University of Georgia, funded through a cooperative agreement with the U.S. Small Business Administration. All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact Shelby Carl at [email protected] or call 706-650-5655