0416-003 GWI Restaurant Customer Service Reimagined

Restaurant Customer Service Reimagined

DATE
Tuesday, March 4th
COST
$ 39.00
FORMAT
In Person
TOPIC
Managing a Business

ABOUT THIS PROGRAM

The main purpose of restaurants is serving good food, it’s no surprise that many successful restaurants have mastered that mission with their menu, flavors, price, staff, and now safety.

But, when it comes to customer experience/service, some restaurants have lagged behind, and what worked in the past is not enough for the future. With intense competition for customers, restaurant need to Reimagine their customer service.

Join us for this course to learn what successful restaurants are doing and how you can build your customer service to become a competitive advantage.

Starts in 4 weeks!

LEARN HOW TO:

  • Succeed as a restauranter
  • Understand the difference between service and hospitality and why it matters
  • Grasp the importance of customer service
  • Identify what Customers and Guest want and need

PROGRAM DETAILS

Tuesday, March 4, 2025
10:00 AM to 11:30 AM

Cost: $39.00
UGA Gwinnett Campus
2530 Sever Road NW
Lawrenceville, GA
30043

PROGRAM INSTRUCTORS

Jason Bitar

Jason Bitar, a Business Consultant at the UGA SBDC in Gwinnett, has 30+ years of experience as an entrepreneur and small business owner in the food service, business consulting and real estate industries.  With his experience consulting and mentoring small business owners, Jason has developed deep knowledge and commitment to helping entrepreneurs bring their ideas to market. He understands their concerns, relates to their frustrations and admires their determination. His areas of expertise include, concept development, brand design, product innovation and development, planning and marketing strategies, location selection, store design and construction, franchising and executive mentoring. Jason is fluent in English, Arabic and French.

Hosting Center: UGA Small Business Development Center in Gwinnett
A Public Service and Outreach unit of the University of Georgia, funded through a cooperative agreement with the U.S. Small Business Administration. All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact Helen Sutherland at [email protected] or 678-985-6820