March 20, 2019 -Tips and insights to build a top-notch customer service organization.

Key concepts in this workshop include:

Customer Service Overview

What Makes an Award-Winning Team

How to Build an Award-Winning Team

Tips for the Front Line

Where is Your Customer…Do You Know What They Want?

Join UGA SBDC personnel in Augusta, in addition to well-known customer service industry representatives, as we uncover and lead you to develop winning customer service.  Erik Smith, Franchise Owner of Chick-Fil-A in Grovetown and Chris Rucker of Kruhu will serve on the discussion panel.

8:30 a.m. – 12:00 p.m. at SharedSpace in Downtown Augusta.


Register Today.